Approvals
How JB asks before it acts
The rule is simple: nothing goes out without your OK. JB can look at anything you connect and draft anything you need, but before a change reaches your customers, it asks. How it asks depends on how big the change is.
Four kinds of work
Looking
No approval needed. Nothing changes.
Reading your website, listing, reviews, and numbers, looking up a new lead, and writing drafts.
Small and reversible
Your YES. You can reply UNDO for 7 days after.
Fixing your hours, your phone number or address, or a typo.
Bigger
Jon looks at it first. Then your YES if customers will see it.
New page copy, photos, titles, forms, a first post somewhere new, emails to a group, and review replies.
Never through JB
A person handles it.
Your domain, deleting pages, billing and payments, passwords and access, and any legal or medical claim.
What asking looks like
It happens in the same text thread you already use with JB. Reply YES, NO, or UNDO, or just say what to change in your own words.
JB from VertanaiMessage
- Your Google listing says you're open Saturday 9 to 1, but your website says closed. Want me to fix the website?
- Here's the new line: “Open Saturday 9 AM to 1 PM.” Reply YES to publish, or tell me what to change.
- YES
- It's live. Reply UNDO in the next 7 days if you want it back.
Trust that grows, on your terms
When you have said yes to the same kind of small change again and again without edits, Jon can move it into the small and reversible group so it needs less back and forth. You can ask for it to go back at any time. Law firms and medical practices never get review replies handled this way.
In JB’s own work log
The work log comes from the businesses Jon owns, where Jon is the owner giving the OK. Each task is labeled with how much JB did on its own. “Done live” is work Jon asked for directly or gave a standing OK for.
- Looked only266
- JB read and reported. Nothing changed.
- Drafted for review238
- JB wrote it, and a person reviewed it before it went anywhere.
- Done after an OK110
- JB asked first, got a yes, then did it.
- Done live328
- The owner asked for it directly, or gave JB a standing OK for that kind of work.
Want JB on your business?
JB looks up your business and shows you three fixes, free. See what JB would fix for you.